AISubs v3.7
We will start the investigation of DX again this time.
Some of you are participating for the first time in this project.
Ask "what is DX?" to AI chat bot.
Oh, it's coming up a lot.
DX is generally used as an abbreviation of digital transformation.
Companies and organizations use digital technology to innovate business models and processes.
They are working on new efficiency and value creation.
Hello.
Oh, you surprised me.
Drinks are decreasing, aren't they?
I was looking at it for a moment.
What will you do with the next drink?
This is something that has been announced recently.
Chat GPT image recognition technology that indicates that customers' drinks are decreasing.
If it is introduced in restaurants, in the near future, you may be able to order it if you talk to a tablet.
It's amazing.
Times are moving at an amazing speed now.
Please investigate how digital transformation is evolving now.
Yes.
AKB48 is charging.
What is the number one DX in otaku?
Here is the keyword of the first survey.
From kappan to scan.
What is it?
Kappan?
So, we went near Yokohama city.
Wow, it's big.
And we brought Mr. Okawa Insatsu with us.
Let's go in.
Excuse me.
Here we are.
What kind of DX do you have?
Wow, it's big.
Hello.
Thank you for coming. I'm Mr. Okawa Insatsu.
How long have you been doing this company?
This is our 143rd year.
Wow.
Mr. Okawa Insatsu's 143rd year since its founding is...
Mr. Genjiro Okawa, the first generation, established a kappan printing factory in 1914.
It all started with printing the label of the medicine at the time.
Now, they are doing this kind of work.
Wow.
Is it a kiyo-ken?
It's a double shumai bento.
Wow.
At the company's factory,
they use a high-speed printer that can print about 220 sheets in one minute
such as the kiyo-ken we often see.
In addition...
Solar panel and sun panel.
We operate the factory with 100% renewable energy.
Wow!
A solar panel is installed in front of the factory's roof.
In addition, wind power generation is also applied and printed only with renewable energy.
Printing with wind and sun.
I'm Catchy Floyd.
From traditional solar panel printing...
...to eco-printing with wind and sun.
What is the digital transformation of eco-printing that continues to evolve?
I have a question. What is the number one DX for otakus?
Actually, we started as a new challenge in January of this year.
Excuse me.
To the room where those DXs are gathered.
Wow!
This is an opportunity of "tolentasia" in Austria.
What is the DX of eco-printing company that uses this opportunity?
There is such a big book.
What is it?
Oh, I put it in.
Not at all.
I'm sorry.
Wow! It moved!
Wow!
What?
Really?
It is an opportunity to scan while swallowing.
Wow!
While sucking in and adsorbing the page,
this machine scans two pages at the same time,
DX machine that can data at high speed without disassembling the book.
At that speed...
I scanned 200 pages in about 6 minutes.
Wow! That's fast!
You scanned 200 pages in 6 minutes?
I had to open and scan each page,
so I scanned almost all pages automatically.
That's so DX!
Thank you very much.
Okawa Printing not only scans books,
but also starts a service that data-transforms large pieces of paper, such as design drawings, with a special machine.
In addition to existing printing business,
they are trying to turn that into data.
That is...
Digital Transformation!
Why did you want to try this?
To make analog printing more digital and more modern,
we decided to try scanning business as well.
This machine looks very expensive.
Yes, it costs tens of millions of yen,
but last year, a business model expansion business subsidy was issued in Kanagawa Prefecture,
and it was possible for women under 40 million yen to print up to three-fourths of their books.
So, for us...
That's a lot of money.
Yes, that's a lot of money.
DX!
Next up is...
It's sudden, but it's a quiz!
The place we are going to investigate from now on is here, "so xxxxx 9".
Wow!
What? Are we really going there?
Wow!
We are going to that softbank.
Wow!
It is full of latest digital transformation!
Wow!
What kind of DX does SoftBank have?
First of all, let's take a walk in the company!
Wow! What a big room!
It's really wide and the scenery is...
What kind of room is this?
This is the guest conference room floor.
They will have a meeting in this lounge with the guests who came.
It's wide!
It's really beautiful!
What do you think?
Wow! It's expensive!
It's really expensive!
If we have a meeting here, we may come up with some good ideas.
In 1981, Mr. Masayoshi Son founded SoftBank Japan.
Now, SoftBank has become a group that can make people happy with information revolution and make its name known to the world.
What's going on?
We are continuing to develop various new technologies.
It has a propeller like a solar panel.
Wow! What's this?
This is a communication base station called "haps" that flies in the sky.
It flies 20 kilometers in the sky and delivers radio waves to your smartphones.
Wow!
It's still under experimentation, but...
This base station covers a diameter of 200 kilometers with one machine.
It is said that warplanes will continue to fly for a long time with solar energy.
You can change colors and sizes.
SoftBank produces various new technologies.
There are these at the company as well!
There is something!
That's cute!
It's cute!
Look!
It's cuter than I expected.
It's amazing.
I wonder what it is.
What is it?
It's amazing.
It follows you.
Elevator.
Can you get on it?
It's amazing!
This guy is a genius!
Did you push 23rd now?
I'm not pushing it.
You're doing it on your own.
Mr. Robot, where are you going?
Hello.
Wow.
Just like that?
Just like that.
Wow.
Did you order lunch?
He orders lunch and delivers it to me at my desk.
He's a robot like that.
Since we're here, let's have an employee tell us about him.
Could you introduce me to DX?
Sure.
I'm just about to throw away the trash.
Trash?
Is there any DX in the trash can?
That's right.
What?
There's a little DX in this.
What?
In this?
What?
Does Softbank have DX in their trash can?
What is it?
There is something on the top.
It's true.
What is it?
There is something on the top.
Is this DX?
It has ultrasonic sensor.
If it is more than a certain value, a notification will be sent to a dedicated system.
The whole building is a smart building.
Smart building.
What is a smart building?
A smart building.
The building where Softbank's head office is located is a smart building.
Cameras, ultrasonic waves, humidity and temperature are installed in various places in the building.
Countless sensors are installed.
The data collected by the sensor is used for building management and tenant services.
It can be understood by gender and age group.
Now, let's ask what is the best DX in a smart building.
I have a question.
What is the best DX in a smart building?
Now, there is a technology under research and development.
I think it is quite unique.
Excuse me.
Softbank's latest and unique DX.
It is a technology under development for people who work in a call center.
First of all, I would like you to listen to the sound of the claim.
It will be about 40 seconds of sound.
First of all, I would like you to listen to the sound of the claim.
If you don't emphasize it properly, no one will read it.
Hey, you wrote it in such a small place.
Who reads it like this?
The value of customers who have used it for five years is now.
Hey, you have to get 5000 yen.
We won't do that.
Emphasize it properly.
Yes, thank you.
If you actually ask for such a voice at a call center, you can read it every day.
If you think about it every day, you'll be under a lot of stress.
I hate it. I can't stand asking for this every day.
I'll cry.
You'll cry?
I'll cry.
You're cute.
If you don't respond actively, you'll get even more angry.
There are many people who get traumatized and quit.
It's a DX that reduces the number of call centers.
That's amazing.
I'd like you to listen to the voice under development.
The latest DX under development is...
I'd like you to listen to the voice under development.
Press and hold like before.
After that, turn on the anger reduction function.
An angry claim phone.
How will this voice change?
You can't read this.
So, what's the script you've been using so far?
It's not a script I've been using for five years.
I can't read it.
You're saying you're that kind of person, right?
I don't like that kind of words.
I don't know what you're saying.
That's amazing.
I might laugh.
I'm sorry.
It's not funny, but...
Don't you cry if you hear this?
I don't get hurt anymore.
You don't get hurt? I'm glad.
We're using AI.
It's a DX that can extract voice characteristics and convert them with AI.
In the future, we're considering a function where AI automatically turns on this switch.
This conversion pattern...
I think there are various ways of feeling fear, but we have prepared a pattern.
I hope you will listen to it for a moment.
But you can't read it, can you?
Oh, who reads this kind of thing at such a young age?
If you don't do it, you'll die in the grave.
In order to respond appropriately, we are conscious of not overpowering the voice of anger.
I think there is a robot mark here, but can you press this button for this voice synthesis non-water proof?
Oh, who reads this kind of thing at such a young age?
If you don't do it, you'll die in the grave.
It's a voice that overpowers anger, but with this kind of voice that doesn't have such a desire,
there is a problem that the operator cannot respond appropriately, so it is not used in this way.
What do you think?
It's amazing that it's all thought out.
That's right.
After today's interview, what did you all think?
By introducing DX, it will be easier for those who receive it to work.
I thought it would be nice if it could penetrate more into the world.
At Okawa Printing Company, I thought that printing was DX,
and I thought it would be nice to evolve from analog to digital and try new things and incorporate DX.
It was fun to see a little of the efficiency of the future.
I learned that DX is a thoughtful way of providing better services.
Thank you to all of the companies that cooperated with us.