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AKB48 Research Students' Wow!
I'm AKIYAMA YUNA of AKB48 Research Students'.
I'm KUBO HINANO of AKB48 Research Students'.
I'm YAGI AZUKI of AKB48 Research Students'.
Ta-dah!
You can see it. This is the 4th episode with ANA.
The 4th episode! Yay!
Yay!
Earlier, we saw airplanes up close.
We experienced a lot of things.
But this time, we're indoors.
We're indoors.
We're wearing our usual clothes.
We look good. We look powerful.
What are we going to do this time?
This time, the three of you will do a job that will help you travel in a comfortable environment.
No way!
A job?
Of course!
It's a job you long for.
That's right. It's been a while.
Are you a caviar attendant?
Maybe.
Maybe it's not.
I'm looking forward to it.
Let's go.
Go!
AKB48 Research Students' Wow!
This program is brought to you by AKB48's 18th and 19th Research Students.
What kind of place is this ?
This is a facility where employees study and train before they actually go to the field.
I see.
Could it be ?
Today, you will experience the work of a customer service officer.
Thank you very much.
I'm happy.
The work of the office worker is a special experience.
Let me guide you to the facility.
This is the facility where we train.
The lower part of the luggage is gone.
The part I learned earlier is gone.
And there is a slide for emergency use.
I'm sure I'll have a job experience at a facility where I can have a job experience.
I long for it.
But I can't speak English and I can't study, so I thought it was impossible.
I love it so much that I'm looking forward to it.
Thank you very much.
It's a job I really long for.
I know.
My friends and I went to school together.
We were good friends.
That's amazing.
My close friends studied English a lot.
We can have the same experience.
I'm looking forward to it.
You can experience both security and service.
Hinano has always wanted to experience service.
That's right.
She said she wanted to do it.
I'm looking forward to it.
Let's go inside.
Thank you very much.
Among the training equipment, we have prepared three experiences.
This is the facility where we actually train.
Let me guide you.
Wow, that's amazing.
This is what we always use.
-Isn't it amazing outside? -Isn't it like the airport we were at earlier?
Inside, there are luggage compartments and seats.
It's made just like a real plane.
Now, you will experience security work.
From now on, Nomura-san will be the guest.
When you land or take off, you will perform an action that is prohibited.
The three of you will be the guest staff and be in charge of security.
-This is hard! -Let's think about what we're always told.
-If we're always told that, we're in trouble. -What? No way.
-I think I know one. -You do? -I do.
-Leave it to me. -Let's do our best. -Let's do our best.
Can you be careful of customers who leave the table as it is?
Excuse me, customers.
Please enter the use of the desk at the safety training center.
Yes.
She entered it.
Then, why were you asked like that now?
Yes.
When I actually get on the plane,
there was a person who took out the desk before taking off.
A student who just passed by said like that now.
And there was something I heard in the announcement.
It was wonderful that you put it back on the table before taking off.
Yes.
In case of emergency, there is a perspective that it may interfere with escape,
so we put the desk back to its original position before taking off and landing.
If possible, I would like you to say "thank you for your cooperation".
-Thank you very much. -Thank you very much.
Next is Ms. Kubo's challenge!
Now, let's think about it together!
It's very suspicious.
What's wrong?
Well...
-She's lost. -Yes.
If you look closely, there is a prohibited action hidden.
Can Ms. Kubo notice it?
Well... Ah! Seat belt...
For safety reasons, I would be happy if you could fasten your seat belt.
I did it!
Thank you for your cooperation.
Kubo's voice acting was wonderful.
Thank you very much.
For safety reasons, you should fasten your seat belt.
Thank you very much.
Kubo, where did you notice it?
When I actually got on the train, I was told something.
At first I didn't know what it was.
But when I thought about it, I was told something.
Thank you for your cooperation.
I learned a lot.
Do you notice the prohibition of public activities?
Excuse me.
Well...
It's dangerous.
Well...
What is this?
Is it prohibited?
Wait a minute.
Is it prohibited?
Wait a minute.
I don't know.
Wait a minute.
I don't know.
Do I have to do this?
I don't know.
Wait a minute.
I know, I know.
I know, but...
What do you want me to do?
Oh!
Can I put my big luggage up there for safety reasons?
Excuse me.
Can I do it?
With my hands?
Thank you for your cooperation.
Is it prohibited?
Why did you think like that?
Yes.
Well...
I felt an awkward atmosphere.
Huh?
You're too honest.
Great.
I think you noticed and put things in properly.
I'm sorry.
I always put things in the bottom.
I've never been in this seat.
I didn't know.
But I thought I'd put my big luggage up there, so I was worried about it, but I did it.
In order to prevent emergency escape, you need to put your luggage under the seat in front of you or in the guest room storage shelf.
After learning the security department,
After this, let's experience the department you hear on the plane!
Next, I'd like you to make an announcement on board.
The reason why we make announcements is that we want to convey the necessary information to our customers,
and as a means of conveying our gratitude and hospitality, announcements are very important.
I've prepared a manuscript for you to read, so I'll hand it over to you now.
Thank you very much.
I feel like I've heard of it before.
The three of you will be challenged to make an announcement on board!
Before you read it out loud, I'd like to show you the manuscript.
Thank you very much.
Hello, everyone.
Thank you for using the star alliance member ANA.
The captain is Aozora and the chief parser is Nomura.
If you have any questions, please feel free to contact the customer service staff.
Let's try it, three of us!
Hello, everyone. Thank you for using the star alliance member "ana".
The captain is "aozora", and the chief parser is "yagi".
If you have any business, please feel free to inform the staff in the audience room.
You made a very bright and cute announcement.
Please say it!
I will lower my voice a little.
"kudasai" (please)
It's too low.
"oshirase kudasai" (please let me know)
I see.
It's a habit of yours.
But, I guess everyone does it.
It's a habit of yours.
Be careful.
Next is Kubo's challenge.
Hello, everyone. Thank you for using TSUTAI ALLIANCE member ANA.
The mayor is Aozora and the chief parser is Kubo.
If you have any requests, please feel free to let us know at the guest room.
It was great to hear your advice earlier.
It was scary to say it out loud.
I'm going to bite you.
The last is Akiyama's challenge!
Hello, everyone. Thank you for using TSUTAI ALLIANCE member ANA.
The mayor is Aozora and the chief parser is Akiyama.
If you have any requests, please feel free to let us know at the guest room.
I think it was great to have a natural feeling of talking to customers.
For the first time...
They were able to announce it calmly, weren't they?
Thank you very much.
Now, we have one more mission for you, Nomura-san!
Then, one more.
What?
Here you go.
It's like a test.
They gave us English scripts.
It's a set. Let's do our best today.
Let's do our best.
Yes.
We'll do our best.
Some members are worried about their English ability.
But, they'll do their best without practice.
Can they announce it with their strength?
Dear passengers, welcome on...
...parade.
A.N.A. are members of...
...members of...
...star...
...alliance.
The captain in command of this flight is Aozora and the chief purser is Kubo.
Please let us know if you need any assistance and we hope that you enjoy the flight with us.
Say... say... no... say... thank you!
I thought I wanted to get on the plane and feel the atmosphere.
I think it's the first time you've seen it, but I'm sure you'll like it if you pay attention to the correct pronunciation, intonation and accents.
At first glance, I'm glad I could still read it.
I thought it was really bad, but I remembered words from junior high school and high school, so I was able to read the pronunciation.
All three of them did their best, but there were also suspicious parts, so let's listen to the professional's announcement!
Good afternoon, dear passengers. Welcome on board A.N.A., a member of star alliance.
The captain in command of this flight is Aozora and the chief purser is Nomura.
Please let us know if you need any assistance and we hope that you enjoy the flight with us. Thank you!
This is it!
This is what I'm always asking about!
It feels good!
Doesn't it feel good?
I was like, "Is this it?"
I'm glad you asked.
I could only feel it in my heart.
I'm glad you felt better.
Thank you.
It was wonderful.
After this, Kubo will experience what she has been longing for!
Next, she will be serving drinks for the service business.
I'm looking forward to it!
You are the first one, aren't you?
Yes, I'm looking forward to it.
Now, we will divide into customer roles and guest roles.
Yes.
Of course, you are the first one, aren't you?
Can I do it?
I want to do it!
Let's do it!
Customers will be severely judged.
I'll do my best!
I'm looking forward to it!
I'll practice without advice!
Excuse me. This is a drink service.
This is tea and apple juice.
It's a job I admire, and it feels pretty good!
I'd like an apple juice, please.
Yes, ma'am.
Is it snowing?
I like it. I'm looking forward to spending time with you.
She's also practicing as a customer!
She's going to tell us some tips!
There are some tips in the service industry.
Stand diagonally in front of the customer and give them a drink.
Also, there are points you can do by looking at the front of the logo of a cup like this.
Let's give it a try!
Thank you!
Based on her advice, the drink service is in full swing!
Pay attention to the customer's performance!
I'm looking forward to it! Fukuoka is awesome!
I'm looking forward to it!
I'd like to go to Housetembos.
Excuse me.
This is a drink service.
Would you like tea, apple juice, or a warm drink?
Yes, ma'am.
I'm looking forward to it!
Let's go to Housetembos.
Do you want to flirt with me?
Have you been to Housetembos?
What will you do? Will you flirt with me?
- Do you know it? - Yes, I do.
- Thank you. - Thank you.
- If you have a warm drink or soup... - Yes, I do.
- Nagasaki... - But it's closer to Fukuoka. - Yes.
- It's a trip to enjoy Kyushu. - Yes, let's go to many places.
- Yes, let's go to many places. - Thank you.
- Thank you for your time. - Thank you for your time.
- I want to eat mentaiko or mochi. - Yes, let's eat them.
How was Kubo-san's drink service?
How was it, customers?
It was delicious apple juice.
Thank you very much.
Mine was also delicious soup and the response was kind and I was happy.
But I was worried about one thing.
When I said "Let's flirt with Yuna",
I was a little too emotional.
I'm a little worried about it.
Do you know her?
- I'm an apple juice fan. - Thank you.
- I was a little embarrassed. - I'm sorry.
But you were so kind and nice.
- Yes, you were a nice customer. - Customer.
- I was pleased. - I'm pleased.
Thank you.
- You taught me all the points and explained everything. - I did my best.
- I tried my best. - You were kind.
- I did my best. - You were kind.
She said "Do you need this too?"
She was shaking a cup and said something like a magic.
I thought it was love when she listened to me and talked to me.
What did you think of it from Guro's eyes?
She was smiling and talking to me and I thought it was wonderful.
Thank you very much.
There is a place where you can put a cup in here, so I think you can put it in here for safety.
Thank you very much.
I had a lot of fun playing my dream character.
I'm glad.
How did you like our 4-week-long AMA special?
Yes, our 4-week-long AMA special with AKB48 has come to an end!
- Thank you! - Thank you very much!
- So, you participated in 2 weeks, right? - Yes.
How did you like it, Hinano?
Well, we got to see and experience the actual business,
and we were able to enter and experience places we wouldn't normally be able to enter,
and it was a lot of fun and I learned a lot!
Thank you!
- So, you participated in all 4 AMAs, right? - Yes, I participated in all 4 AMAs,
and in the beginning, we got to see and experience the structure of airplanes,
and in the end, we got to experience the wide range of AMAs,
and I realized how deep airplanes are,
and I realized how cool and wonderful AMAs are,
and I felt a lot of respect for them,
and I had a lot of fun today!
Yes, so we were able to do things we wouldn't normally be able to do with researchers,
and I think it was a short period of time.
I realized how many people are involved in piloting and operating airplanes,
and I realized how polite and courteous SHI-E-san is,
and how she uses her words and how she cares about her customers,
and how she cares about us, the fans,
and I realized how important it is to be grateful,
and how she uses her words and how wonderful she is.
Let's learn a lot and grow up a lot!
See you next week!
Here is this week's best scene chosen by the director!
Do you flirt with the fans?
Have you done it before?
What do you do? Do you flirt with them?
Even though she was tricked by the fans, she still served drinks to the fans!